📦 Mackage Official Canada – Shipping & Delivery Policy
🌍 Worldwide Shipping
At Mackage Official Canada, we proudly offer worldwide shipping. No matter where you are located, we ensure your luxury order is delivered safely, securely, and efficiently to your doorstep.
🚚 Shipping Methods & Delivery Time
| Shipping Method | Estimated Delivery | Cost (USD) |
|---|---|---|
| Standard International | 10–15 business days | $25 |
| Express Shipping | 7–10 business days | $40 |
| DHL Premium (Fastest) | 5–7 business days* | $60 |
* DHL Premium includes priority processing for faster order fulfillment.
💥 Free Shipping Offer
Enjoy Free Worldwide Shipping on all orders over $500 USD.
⚠️ Important Shipping Information
- Processing Time: Orders are processed and packed within 1–3 business days (Monday–Friday)
- Tracking: Once your order is shipped, a tracking number will be sent to your email
- Customs & Duties: International orders may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the customer
- Seasonal Delays: Delivery times may be slightly longer during peak seasons or product launches
🧾 Our Delivery Standards
✔ No minimum order value required
✔ Orders shipped from U.S., EU, or Asia for faster delivery
✔ High-value orders may require a signature upon delivery for security
🔄 Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.
📧 Email: [email protected]
Please include:
- Your order number
- Clear photos of the issue
- Photos of the packaging
🚫 Note: Size exchanges are subject to stock availability and cannot be guaranteed.
❓ Need Help?
Our support team is always ready to assist you.
📩 Contact us at:
[email protected]